Terms of Use

1. Agreement and legal seller

These Terms are a binding agreement between you and Avora Relay LLC, an Ohio limited liability company ("Avora," "we," "us," or "our"). The Ohio LLC Filing Guide is an Avora Relay product. You agree to these Terms and acknowledge the linked Privacy Notice and Refund Policy only when you affirmatively select the Terms checkbox before purchase or before Avora grants authorized paid access. Avora records that affirmative acceptance with the transaction. Merely browsing a public page or using a page without recorded acceptance does not by itself create agreement to these Terms.

You must be at least 18 years old and able to enter a binding agreement. If you use the product for a business or other organization, you represent that you are authorized to accept these Terms for it.

2. The product and its limits

The $19 Ohio LLC Filing Guide provides a 12-step educational and administrative walkthrough, links to official Ohio sources, and saved step progress for a new domestic, for-profit Ohio LLC the customer has already chosen to form.

Avora provides general educational information, administrative organization, customer-controlled worksheets, and official-source links. Avora does not choose whether to form an LLC; select a state, statutory agent, organizer, effective date, purpose wording, special provisions, or another filing answer; draft or review legal language; or submit a filing. You make every filing decision and enter all filing information directly in Ohio’s official system. When individualized judgment is required, Avora stops and directs you to an official agency or qualified professional.

Avora does not provide legal, tax, accounting, licensing, insurance, financial, or other professional advice; create an attorney-client or other professional relationship; act as your statutory agent; or guarantee name availability, filing acceptance, processing time, approval, compliance, or a business outcome.

You supply and control your answers. When individualized judgment is needed, the product may identify a review or verification path, but you remain responsible for obtaining any appropriate professional or agency guidance.

3. Price, payment, delivery, and access

• The product price is a one-time charge of $19 USD. It is not a subscription and does not automatically renew.
• Any applicable tax will be shown before payment. Ohio filing fees, expedite fees, professional fees, and other third-party charges are separate and are not paid to Avora.
• Payment is processed by Stripe. Avora does not receive or store your full payment-card number.
• Digital access begins after successful payment and account activation and continues for one year (12 months) from purchase.
• During the access period, you may use the guide, mark completed steps, and save your current progress.
• The product does not include a filing service, legal advice, custom legal language, Ohio filing or expedite fees, or an archive of prior saved-progress versions.

For purposes of these Terms and the Refund Policy, the purchase time is the time Stripe confirms successful payment.

If a pricing or product-description error is discovered before access is delivered, Avora may cancel the order and issue a full refund. The Refund Policy is incorporated into these Terms.

4. Your account and responsibilities

You are responsible for using the correct account, protecting access to it, checking current official requirements, resolving every stop point or professional-review issue, reviewing Ohio’s complete filing preview, and keeping copies of official records you may need after the access period ends.

You—not Avora—submit any filing through an authorized Ohio channel, pay Ohio directly, monitor the official filing account, respond to correction requests, and rely on Ohio's accepted filing record as the controlling source. Do not enter Social Security numbers, EINs, payment-card or banking details, passwords, identity documents, confidential customer records, or Ohio account credentials into the product.

5. Limited license and prohibited use

Avora grants you a limited, personal, non-exclusive, non-transferable license to use the purchased guide for your own filing preparation during the access period.

You may not resell, sublicense, publish, copy for competing commercial use, scrape, reverse engineer, bypass access controls, share account access, use the product to prepare filings for unrelated third parties, introduce malicious code, or use the service unlawfully. You retain ownership of the information you enter. Avora retains its rights in the product design, text, workflows, rules, branding, and underlying software.

6. Official sources and third-party services

Official-source links are provided for convenience and verification. Government agencies and other third parties control their own websites, forms, fees, instructions, availability, and processing. Avora is not affiliated with or endorsed by the Ohio Secretary of State or any other government agency. Avora reports and status labels are not government approval, professional certification, or a legal opinion.

Because official requirements can change, you are responsible for conducting your own research and due diligence, reviewing current official sources before acting, and obtaining professional advice when your circumstances require it.

7. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PRODUCT AND SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE." AVORA DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND DOES NOT WARRANT THAT THE PRODUCT WILL BE ERROR-FREE, UNINTERRUPTED, OR CURRENT AFTER ITS DISPLAYED SOURCE-VERIFICATION DATE.

This disclaimer does not limit an express promise stated in these Terms or any warranty or consumer right that applicable law does not allow Avora to waive.

8. Limitation of liability

To the maximum extent permitted by law, Avora will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, lost profits or revenue, lost data, business interruption, or costs arising from a government filing decision, missed deadline, third-party service, or your reliance on information after its displayed verification date.

To the maximum extent permitted by law, Avora's total liability for all claims arising from or related to the product will not exceed the amount you paid Avora for the product giving rise to the claim. These limits do not apply to liability that cannot lawfully be limited, including liability for Avora's fraud, willful misconduct, or other conduct for which a limitation is prohibited by law.

9. Suspension and termination

Avora may suspend or terminate access when reasonably necessary to address nonpayment, a refund or chargeback, account sharing, misuse, a security threat, unlawful activity, or a legal requirement. When practical, Avora will provide notice and a reasonable opportunity to correct a curable issue. A refund ends access as described in the Refund Policy.

10. Disputes and governing law

Before filing a lawsuit, you and Avora agree to try in good faith to resolve the dispute for 30 days after a formal written notice is sent by email or tracked postal delivery using the notice instructions in Section 12. The notice should identify the account email, describe the issue, and state the requested resolution. This informal step does not prevent either party from using small-claims court when eligible or seeking urgent relief for misuse, security, or intellectual-property harm.

These Terms are governed by Ohio law, without regard to conflict-of-law rules. Any unresolved claim may be brought in a state or federal court that has lawful jurisdiction. Nothing in these Terms requires arbitration, waives a right to small-claims court, or limits non-waivable rights or remedies under applicable consumer-protection law.

11. Changes, severability, and entire agreement

Avora may update these Terms prospectively. If a material change affects an active paid product, Avora will provide reasonable notice and request renewed acceptance when legally or operationally appropriate. The Terms accepted at purchase govern that purchase unless a later change is required by law or you accept it.

If a provision is found unenforceable, it will be enforced to the greatest extent permitted and the remaining provisions will continue. These Terms, the Refund Policy, the Privacy Notice, and the exact checkout offer and confirmation text stored in the transaction-specific checkout snapshot are the entire agreement about the purchased product. Avora stores the snapshot, its offer version, and a cryptographic hash with the acceptance record so the incorporated checkout description is fixed for that transaction. Avora's failure to enforce a provision is not a waiver.

12. Legal notices and contact information

Formal notices to Avora, including a notice of dispute, must be sent to hello@avorarelay.com or by tracked or certified mail to:

This is Avora's designated legal-notice address. It does not change any method of service of process required by applicable law.

Avora may notify you at the current email address associated with your account, through a notice in your authenticated dashboard, or through a conspicuous service notice when a communication is not specific to one customer. You must keep your account email current and promptly notify Avora if it changes.

An email notice is considered received on the next business day after it is sent unless the sender receives a delivery-failure notice. A notice sent by tracked or certified U.S. mail is considered received three business days after deposit with proper postage and addressing, or on documented delivery if earlier. A dashboard notice is considered received when you next sign in. These timing rules do not override a different rule that applicable law requires.

General questions may be sent to hello@avorarelay.com.